Trinity Medical Centre Privacy Policy & Collection Statement

This statement sets out Trinity Medical Centre policies relating to the collection and use of personal information and is available to anyone upon request. Your health record is a confidential document and contains your personal information. Once you register at the clinic, we will collect your personal information for the purpose of providing your health care. We will securely maintain your health information and restrict its access to authorised staff. Information is kept electronically and protected by passwords, backups and up to date internet security. Trinity Medical Centre complies with confidentiality and privacy laws.

The type of information we record about you generally includes:

• Name, Address, Phone number, Email, Medicare Details, Private health insurance details

• Previous and current medical history including family medical history if relevant

• Correspondence to and from specialists

• Reports and test results

• Consult billing details

The information we collect helps us to identify you accurately, contact you when required eg to return for abnormal test results, for appointment reminders, to reschedule an appointment, record signs and symptoms, support diagnosis, to justify management decisions, for accreditation purposes, to collate and review statistics, quality assurance, professional development and research. We may disclose information about you to outside contractors to carry out activities on our behalf such as an IT service provider, solicitor or debt collection agent. We impose security and confidentiality requirements on how they handle your personal information. Outside contractors are required not to use information about you for any purpose except for those activities we have asked them to perform. Your information would only be disclosed to someone outside of Australia in exceptional circumstances where the law permits.

​

We will treat your personal information as strictly private and confidential. We will only use or disclose it for purposes directly related to your care and treatment, or in ways that you would reasonably expect that we may use it for your ongoing care and treatment. For example, the disclosure of blood test results to your specialist or requests for x-rays. Our practice uses document automation technologies so that only the relevant medical information is included in referral letters.  Your information is available for all Doctors and other healthcare professionals within the practice to enable you to be seen by all servicers at Trinity Medical Centre. For billing and administrative tasks it may be necessary for administration staff to have access to records. 

​

Current as of 05/02/2025

Review annually