Medical – Trinity Westcare

Trinity Medical Centre

APPOINTMENTS: can be made with your preferred doctor. We also try to accommodate walk-in patients (but priority is given to those with appointments). Please advise the receptionist if you require a longer appointment.

FEES: we bulk-bill all patients (no extra charges if Medicare card used). Most tests done at Healthscope and Clinpath Pathology & Radiology SA (Port Adelaide) are also bulk-billed.

Bulk-billing does NOT apply in cases where Medicare rebates are unavailable (e.g. commercial driving medical examinations). An upfront cash fee of $50 – $100 (depending on type of consultation) is charged if you do not have a Medicare card.

All procedures incur a $25 gap fee, with full payment required on the day of the procedure (eg excision of skin lesions, Implanon insertion/removal).

AFTER HOURS & HOME VISITS: when our surgery is closed, your call is automatically diverted to the locum service. In the event of an emergency, please call “000”.

PHONE CALLS to your DOCTOR: a message will be taken if the doctor is in consultation with a patient.

PATIENT CONFIDENTIALITY: your health record is a confidential document. We will securely maintain your medical information & access is restricted to authorised staff members.

TEST RESULTS: need to be followed up with your doctor. For privacy reasons, results will not be given over the phone & you will need to make another appointment for them to be explained in person.

PRESCRIPTIONS & REFERRAL LETTERS: require an appointment & are not provided on phone request.

WORKCOVER & MOTOR VEHICLE CLAIMS: are not seen at our clinic at this time.

OUR STAFF: our friendly reception staff Skevi, Michele, Melissa, Helen, Jo, Temika, Kate, Ellen, Deanna, Emma, Sarah & Eveta are available to make bookings & provide assistance. Our practice nurses Coralie, Lesley and Emma perform childhood vaccinations & health care assessments daily.

DOCTORS: are all Vocationally Registered & fulfil the Royal Australian College of General Practitioners requirements for continuing medical education & quality assurance.

Telephone: (08) 8249 2000 to make an appointment or book online below by clicking on your Doctor.